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I asked the support agent if I should return my stand and they said yes.
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On 5/12/19 I asked again about the laptop stand fitting the new Blade Pro and was now told a definitive "no, it will not fit and is incompatible with the new Razer Blade Pro". Before my purchase I was told by Razer support that their stand works across all their laptops. When this changed to the 17" Pro model, I was concerned the Razer Chroma Laptop Stand wouldn't fit. As I was purchasing the peripherals I was shopping for the Razer Blade 15 Advanced. I saw the RTX 20 versions go live for sale, saw their deliveries now get pushed back for 3 months, and still no release of the RTX 2080 version I intended on purchasing. I watched as the listing went up and was being edited. The responses were a complete waste of time and I found out through a "lucky" search of that the Razer Blade Pro 17 was being sold. I signed up for every email notification from about the release of the products mentioned as well as reached out to Razer support for any extra information regarding the release of the Blade Pro. I also caught wind of the Razer Blade Pro 17 releasing early May from Razer support, so I went and purchased every Top-Tier peripheral Razer makes to complete the setup. I wanted 4K BAD, but not enough to be left at a competitive disadvantage over the leaning industry standard of 144Hz. It will bottle-neck performance on every resolution and drastically reduces the ability to stay competitive.
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Although the 4K OLED looks amazing a 60Hz screen is like having a Ferrari with a Honda GX series (lawn equipment) engine inside.
I decided to wait a couple days to let my frustration settle and Razer decided to release some information on 2 new 15" models in 240Hz and 4K OLED 60Hz displays. I also saw a Geed Squad technician destroy my Toastmade cover to "get the model number". I had to return my 4th Razer to a different Best Buy than I purchased from because I was literally embarrassed to go back with another device having another problem. Back to weird contrast ratio, aspect ratios changing and eventually produced an audible metallic sound - not coil whine or fans. It performed perfectly, looked beautiful and finally gave me some hope that I got what I paid for. This is now Razer Blade 15 #4, and I was so confident in how the previous Blade #3 performed I went to and purchased a beautiful wooden laptop set. It got to the point I had to return it days later, forcing me to take the $50 loss on the skin for an identical exchange of the same machine. 2 days after installing the skin, the laptop started to flicker and change screen ratio. Unfortunately, the build quality of dbrand was higher than my new Razer. It was such an amazing machine that I went ahead and purchased a dbrand matte black set of skins for the beauty to protect it. A week later the new Blade 15 Advanced arrives with the RTX 2080. I saw online Razer offered the Blade 15 Advanced with up to an RTX 2080, so I figured since I liked the design, size and specification sheet I'd try to buy my way out of my problem. Hours of Razer support, IT work and frustration later we were back to the customer service line in Best Buy. This normally wouldn't be alarming but since the laptop was connected to the power supply at the time, I knew there was an issue. That was until I received the "Low Battery" notification. It was purchased as an open box item through Best Buy, looked amazing and performed well.
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After working with our IT company connecting the laptop to our servers, setting up VPN connection, installing MS office and the plethora of windows updates, I immediately ran out of SSD storage which forced an exchange for the pricier but better Blade 15 Advanced RTX 2060 in mercury color. I first chose a Razer Blade 15 Base model with a 128GB SSD and 1TB HDD. This quickly narrowed what was available on the market at the time, which was about 2 months ago. I needed to find a computer that was mobile, powerful, good build quality and looked the part to fit in an office environment.
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Business professional by day, dream crusher by night.